
Your customers look you up on Instagram and Facebook before they ever pick up the phone. SME.Marketing, a brand of HC Media Group, is a social media marketing agency for small business owners with 1 to 30 staff. We plan your content, post it, reply to your comments and report on what it did, from £500 + VAT a month with no contract.
· 100+ five-star Google reviews · 8 years trading · No contracts · Most projects start in 1 to 2 weeks ·
Social media marketing for small businesses means showing up regularly where your customers spend their time, with content that makes them trust you and get in touch. It is not about going viral. It is about being the name people think of when they need you.
Most owners know they should post more. The problem is time. Posts get written at 10pm, then forgotten for three weeks. Our social media management for small businesses takes that off your plate. You approve the plan. We do the rest.
This page covers organic social: the posts and conversations you do not pay the platform for. Organic builds trust over time. Paid adverts buy reach now. For the second, see our paid social advertising for small businesses. You can use one or both.
We work out who your customers are, where they spend time and what they need to hear. That becomes a platform-specific strategy, so Instagram does not just copy Facebook.
You see each month's content calendar before anything goes out, and you can change or add to it.
We write the captions and design the graphics. On higher packages we film with you, because shareable content showing real people and real work builds trust. Need a consistent look first? See our small business branding.
We reply to comments and engage with customers and local accounts. Audience engagement is what turns followers into enquiries.
We cover Instagram management, Facebook management, LinkedIn management and TikTok management, and recommend the one to three platforms that suit your customers. The number of profiles we manage depends on your package: 1 on Starter, up to 3 on Growth and Performance.
A plain-English monthly report: what we posted, what worked and what we will change next.
We built our content approach around what behavioural science tells us about how people decide to buy. Our team is remote, across Essex, Norfolk, Hertfordshire, Kent and Suffolk, which keeps prices down. See all our small business marketing services
What you pay for organic social media management depends on how much content you need. Ours starts at £500 + VAT a month, with no contract, whether you are in Essex or anywhere else in the UK.
Starter
Growth
Performance
Add-on: video sprint, £1,500 + VAT.
If you need something a bit more bespoke, we can do that.
Prefer to pay monthly? You can spread the cost of a video sprint or any project over 12 months. Finance is through iwoca, subject to approval, with a fee of 3.33% a month.
On a tight budget? Starter covers the essentials for £500 + VAT a month, with no contract, and you can move up a package once it is working.
Most projects start within one to two weeks of our first conversation.
Step 1
We review your profiles and competitors, and give you honest feedback even if you do not go ahead.
Step 2
We agree platforms, tone and goals, then build your first calendar for approval.
Step 3
We publish and engage every week while you run your business, and your brand awareness on social media grows.
Step 4
We show you what worked and adjust next month’s plan.
With us, organic social media management starts at £500 + VAT a month for three posts a week and weekly engagement. Growth is £750 + VAT and Performance is £1,200 + VAT a month.
They plan, create and publish your content, then look after the conversations it starts. With us that means a content calendar, captions, graphics, replies and a monthly report.
Usually a few months. Organic social builds trust over time, so the first month is about consistency and learning what your audience likes. We will tell you honestly how it is going.
No. We do not use contracts at all. Give us three months to prove ourselves. After that, you stay because we are getting you results.
The one to three platforms your customers actually use. Local consumer businesses often suit Facebook and Instagram, while B2B firms tend to get more from LinkedIn.
Yes. We can work alongside your team or another agency and match your existing brand. It also pairs well with our small business SEO and GEO service and Google Ads management, so your message is the same everywhere. If you need a steady flow of enquiries on top, see our lead generation for small businesses.
We track reach, engagement, profile visits, website clicks and, where trackable, enquiries. Your monthly report explains each one in plain English.